Service Advisor - Bodyshop Job Vacancies at Ali & Sons in Al-Ayn 2018
Ali & Sons hiring for positions of Service Advisor - Bodyshop placed in Al-Ayn. This job vacancy is open from 3 Desember 2017 to the end of this month. Here is more information about the job requirements, qualifications and descriptions associated with Service Advisor - Bodyshop job opportunity 2018.
Ali & Sons Recruitment 2018
Service Advisor - Bodyshop Ali & Sons - Al-Ayn
Perform write-up of job card, this will include entering the customer information: name, address, telephone numbers, date and description of customer concerns
Coordinate with the Forman to determine the amount of work needed on the vehicle and prepare job card
Obtain the customer signature on the job card
Make preliminary evaluation whether work will be covered under warranty, customer will pay, etc.
Obtain prior repair approval from the customer when required
Insurance claim process
Review customer service history for indication that current repair requests have been noted/repaired previously
Advise the customer on the type of service needed for the vehicle
Advise the customer on the overall performance of the vehicle
Coordinate with Customer Relations Representative (After Sales) for solving customersâ€™ complaints
Perform related duties as assigned by Respective Supervisor/ Service Manager
Min. 30 & above
Preferred Qualification & Skills
Diploma / Degree in automobile engineering or related engineering
Minimum of four years experience in a similar position.
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