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Officer Data Centre Job Vacancies at Abu Dhabi Commercial Bank (ADCB) in Abu Dhabi 2018

Abu Dhabi Commercial Bank (ADCB) hiring for positions of Officer Data Centre placed in Abu Dhabi. This job vacancy is open from 12 Desember 2017 to the end of this month. Here is more information about the job requirements, qualifications and descriptions associated with Officer Data Centre job opportunity 2018.

Abu Dhabi Commercial Bank (ADCB) Recruitment 2018

Officer Data Centre Abu Dhabi Commercial Bank (ADCB) - Abu Dhabi

The Role
  • Conduct end of day operations (EOD and BOD) and NOC activities within the data centre in assigned capacity as per 24x7 three shift requirements (evening/morning/ night shifts) in order to support business functions. • Provide first level support for all the systems, applications and network equipment including network patching of servers and systems monitored 24x7 (evening/morning/ night shift) within the NOC to ensure issues are addressed and escalated in a timely manner • Escalate issues to Team Leader and keep up to date information about the progress of problem resolution to ensure issues are addressed, escalated and resolved on time • Support the implementation of changes and new releases across the systems and databases; action access to the privileged systems as per requests received from IT users and control equipment to ensure policies and procedures are adhered to • Oversee movement of equipment in and out of Data Centre to ensure the change and access control process is followed consistently • Conducts the Backup/archiving and restore/retrieval of data as scheduled and planned or on an ad hoc basis as requested by users. • Implement changes and new releases across the systems and databases as instructed in the release sheet • Request, review and enable/approve access to the privileged systems through Cyber-ark and eGP • Manage Server Movement in and out of Data Centres • Manage server patching to the network switch • Maintains the security of the data centre ensuring systems provide protection against perceived risks including UPS, Air Conditioning, fire fighting, physical security against unauthorized personnel. • Resolves user problems quickly and efficiently to established service levels. Provides technology based information, such as data centre performance dashboards, service levels and issue resolution to the business • Performs first level analysis of data centre related issues and incidents Ensures service provision standards are met • Deliver to a standard of fast resolution of problems, demonstrated by a service-orientated mindset throughout the team.Support communication of datacenter activity status and business impact, as required and directed by Senior Manager, Data Centre • Maintain a current knowledge of technology trends and emerging, technologies and techniques which may be of benefit to the Group. • Develop UAE Nationals as directed by senior management • Undertake similar or related tasks or duties as directed by senior management
Requirements
Minimum Education Level: A university degree in a technical subject such as Management Information Systems is essential. Professional Qualification: ITIL or a similar qualification associated with IT service in the corporate environment a plus.

About the company
Founded in 1985, ADCB employs more than 4,000 staff from 62 nationalities, serving over 600,000 retail customers, and approximately 50,000 corporate and SME clients. The bank operates in 48 branches, 4 pay offices, 2 branches in India, 1 branch in Jersey and a representative office in London. By the end of March 2015, the total assets of ADCB amounted to AED 207 billion. ADCB is a full-service commercial bank that offers a wide range of products and services including retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate, currency derivatives, Islamic products, project finance and property management services. ADCB is 58.08% owned by Abu Dhabi Investment Council, the investment arm of the Government of Abu Dhabi. The banks shares are traded on the Abu Dhabi Securities Exchange. By the end of March 2015, excluding treasury shares, ADCBs market capitalization was AED 34 bn .

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