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Customer Service Officer Job Vacancies at fabican in Dubai 2018

fabican hiring for positions of Customer Service Officer placed in Dubai. This job vacancy is open from 13 Februari 2018 to the end of this month. Here is more information about the job requirements, qualifications and descriptions associated with Customer Service Officer job opportunity 2018.

fabican Recruitment 2018

Customer Service Officer fabican - Dubai

Customer Service Officer Jobs Vacancy, We are looking for experienced and talented Customer Service Officer for Dubai. Category – Customer Service Officer Jobs

Job Description:
* Answers customer inquiries via phone, email, and in person

  • Directs customers to online resources
  • Updates customer records in the system, including notes about interactions
  • Pitches ideas for improving customer care
  • Creates and maintains reports about customer interactions
  • Attends weekly staff meetings
  • Participates in team-building activities
  • Develops a rapport with customers
  • Encourages customers to complete surveys
  • Makes recommendations to management to improve customer experience

Job Requirements:
* High school diploma or GED required

  • Associate’s or Bachelor’s degree preferred
  • 2 years of experience using Microsoft Office
  • Basic knowledge of office equipment
  • Previous experience in an office or call center
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening

If you are interested in Customer Service Officer Dubai job opened by the fabican, immediately prepare the requirements and qualifications to apply for this Customer Service Officer job. For more info click on the button below:

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